FAQ

What’s your minimum order amount?
No Minimum.

How do I know what size the cycling clothing should be?
You may visit http://www.custom-cycling-wear.com/size-chart/ and determine the correct fit. Or you can send us your order list including the height, weight, chest and weight, So that I can help you choosing the fitting size.

How do I get my artwork files to you?
You can email them to : ccwcycling@hotmail.com

What are the costs and price breaks for your products?
The price is including these below:
1, delivery date (EMS, China post, TNT, DHL);
2, the material and padding (We offer different materials and padding, you can choose the one you like);
3, the quantity of your order (shipping fee will be different depend on the delivery date and the weight of your order)
We can offer you the final price depending on these.

Can I confirm the sample of my custom cycling wear before I receive it?
a) Once the sample is produced, we will take some high resolution and clear photos of the sample clothing and send them to you for your approval. This is exactly what your cycling wear will look like and acts as the “final proof” before producing your order.
b) If you want to check sizing and quality of the custom cycling wear in person. We can send you the sample products. The additional fee is just the sample cost but we will reduce the price different when you place a order. You will receive it within 7 days.

What are the payment terms?
We require a 30% deposit before we can start or schedule your order. The balance is due on delivery. Production will not be arranged until the advance payment is received.

NOTE: When you finish an order with us please visit http://www.custom-cycling-wear.com/after-sales/ to fill in the Customer Feedback Questionnaire form. It is very important to us and we would greatly appreciate a response. It is our goal to continually improve our production process and services; your feedback is critical for us to achieve this goal. Thanks again for your order.